STORE POLICY

Online Orders and Purchases

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Please make sure you have read our Website Privacy Policy related to the use of this Website.

This website is owned and operated by Smart Premium Systems Limited (hereinafter referred to as "SPS") . All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

These Online Shopping Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the law of the Hong Kong Special Administrative Region of the People's Republic of China applicable therein.

You may only purchase or order items for non-commercial and lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the website.

SPS may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Kong Kong dollars and all charges will be processed in Hong Kong dollars. 

All prices listed on this website are subject to confirmation. SPS  will notify you by e-mail within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an e-mail within 24 hours of completing a purchase order, SPS is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by e-mail with confirmation of your intention to purchase the item at the confirmed price.

SPS reserves the right to limit the quantities of certain items which an individual or any group can purchase. SPS will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, SPS will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, SPS will notify you as soon as possible.

Same day delivery service and door delivery service by SF Express are fully resumed. For the buildings with confirmed cases in the past 14 days, customers may consider to pick up the shipment with SF courier staff downstairs or arrange self-pick up at any SF service points. Please click belows for the address and business hours of the SF service points.

                                 

* Delivery services are still suspended for all isolation centers and community treatment facilities.